To Activate RJR Scandata Feature at your location.
dezi can now support RJR scan data program. To enroll in RJ Reynolds scan data and discounts please follow the steps below:
Check Eligibility with RJR, and Get SFTP credentials:
RJ Reynolds (RJR) has very specific requirements for the enrollment process of new scan data customers. Follow these steps to start offering discounts with RJ Reynolds.
- Contact your RJR representative and inform them you want to enroll in the RJR tobacco scan data program. Please let them know that your scan data provider is dezi.
- Your RJR rep will either direct you to Circana (their data processor) or send you a questionnaire via email to complete the 'Enrollment & Data Authorization Form' for Circana.
- Enrollment Process:
- In the Contact Information, 'please use your valid email', so you can be notified by RJR when everything has been setup.
Furthermore, when filling out the 'Enrollment & Data Authorization Form', - Software Provider Name: "scandata@mkonnekt.com"
- Preferred file format: “Pipe Delimited without headers”
- Within a week, you should receive an email from Circana with your SFTP credentials (username and password). You will need this information when configuring scan data submission via dezi.
- Don’t yet have a RJ Reynolds account?
- To set up your account, call (800) 974-2227
Please share the SFTP username and password with us as soon as you receive them from Circana so that we can submit a test file and start the onboarding process. Hope this helps!
If you have any questions about your dezi app, please reach out to our dezi Support Team at 1-888-294-3394 (Mon-Fri 8am to 10pm EST). We can also be reached by email at dezi.support@mkonnektmail.com.
Sign up now to get started!
